FAQ’s

Is our artificial grass affected by dogs or pets?
Artificial grass is a great idea for replacing real grass damaged by normal household pets, including dogs. It can also be laid on a solid surface to provide a friendlier, inedible surface for your pets. It is very tough and will not turn yellow or be burnt by dog mess. Dog mess should be removed and then can be washed away using a mild detergent and a jet washer, sprinkler. All grasses are suitable but the shorter pile grasses are obviously a little easier to maintain.

Can the artificial grass be laid on any surface?
The grasses we supply are versatile enough to be laid on just about any surface. It can be laid on soil, turf, concrete, tarmac and paving. It copes beautifully with sloping areas. It can even be laid on roof terraces and balconies.

Does the grass need any maintenance?
No. You can say goodbye to your lawn mower, your lawn feed and your hosepipe. All you need to do is remove any material like leaves and dog mess.

Can it be laid on sloping ground?
Yes.It can be securely fitted to sloping ground. It follows the contours and undulations of any normal garden.

Does it fade in the sunlight?
No. It keeps its beautiful colour for many years. That is because the fibres have been UV stabilised to comply with quality standard. There is an 8 year guarantee with each product we sell.

Is there a guarantee?
Yes. It is guaranteed for 8 years., This comprehensive guarantee includes the grass and UV protection.

Is it safe for children and pets?
Yes, absolutely. It has been designed with safety in mind and complies to the most stringent safety standards. It has passed hundreds of independent safety tests. It will not graze young skin.

What if I have any problems?
In the unlikely event you have a problem, we’re always here to help.

What about installation?
Installation is by our own highly experienced team of fitters.These are technically skilled professionals who will complete your installation to the highest quality standards and with minimum disruption.

Can I install it myself?
Yes. If you’re practically minded, you can install it yourself. We’ll give you plenty of help and advice including a step-by-step installation manual which you can find online.

Is it environmentally friendly?
Yes. It doesn’t need to be watered like real grass. Even in prolonged periods of hot weather, it will stay green and lush without water. It also needs no mowing so there are no clippings to dispose of.

What if I have more questions?
We’re happy to help. Just call us on 07973258615 or email us at contact@firstclassgrass.co.uk¬†and we’ll answer your queries without delay.